RETURNS & EXCHANGES

THE RETURN POLICY COVERS ALL ORDERS ORDERED FROM NOBLE & FRESH WEBSITE WHEN THE CUSTOMER IS NOT HAPPY BY THE ORDER THEY RECEIVE.

YOU CAN RETURN ANY ITEM FOR A REFUND, OR YOU CAN EXCHANGE IT FOR A DIFFERENT SIZE WITHIN 7 DAYS OF RECEIVING YOUR ORIGINAL ORDER.

BEFORE YOU RETURN YOUR ITEM PLEASE MAKE SURE THEY ARE UNUSED, IN THEIR ORIGINAL PACKAGING, AND IN SALEABLE CONDITION, WITH ANY LABELS AND TAGS, STILL ATTACHED. ANY ITEMS THAT APPEAR TO BE WORN, WASHED OR NOT IN ITS ORIGINAL CONDITION WILL NOT BE SUBJECT TO REFUND OR EXCHANGE. AS WE CANNOT TAKE RESPONSIBILITY FOR ITEMS DAMAGED OR LOST IN THE RETURN TRANSIT.

WE WILL BE REFUNDING AND OR EXCHANGING ANY DAMAGED ORDERS RECEIVED BY THE CUSTOMER, OR NOT AS DESCRIBED ON THE WEBSITE, YOU WILL RECEIVE A FULL REFUND ALONG WITH ANY SHIPPING FEES APPLIED.

AND THE CUSTOMER MUST ENSURE TO SEND US A VALID PROOF OF THE DAMAGED PRODUCT TO OUR EMAIL (INFO@NOBLEANDFRESH.COM) WITH THE ORDER NUMBER AND DETAILS.

 

THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY REACH US, SO PLEASE MAKE SURE IT IS PACKED UP PROPERLY AND CAN NOT GET DAMAGED ON THE WAY. WE RECOMMEND YOU SELECT A TRACKED SERVICE AND RETAIN SHIPPING PROOF IN CASE THERE ARE ANY ISSUES WITH THE POST. LOST PARCELS CAN ONLY BE REFUNDED WITH A PROOF POSTAGE.

THE ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE, UNLESS THE GOOD ARE DAMAGED OR INCORRECT.

 

NOTE1: REFUNDS WILL BE DONE ONLY THROUGH THE ORIGINAL MODE OF PAYMENT WHEN PAYMENT IS MADE THROUGH CREDIT CARD. IN CASE OF PAYMENT VIA CASH ON DELIVERY, WE WILL BE ABLE TO PROVIDE REFUNDS THROUGH BANK TRANSFER 

NOTE 2: THE ABOVE INFORMATION RELATES ONLY TO RETURNS ON GOOD PURCHASED THROUGH NOBLEANDFRESH WEBSITE, NOT AT ANY OF OUR POP-UP RETAIL STORES.